JAG Implant Academy

Privacy & Cookie Policy

Last updated: 11th August, 2025

JAG Implant Training Academy (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services, and how we use cookies.

1. Who We Are

JAG Implant Training Academy delivers accredited implant dentistry training for dental professionals.

  • Email: jagimplanttrainingacademy@gmail.com
  • Postal Address: 9A Newry Road
    Banbridge
    County Down
    BT32 3HF
  • Phone: 028 4003 2202

We are the Data Controller responsible for your personal information in accordance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

A. Information you provide directly:

  • Name, address, email address, phone number
  • Date of birth, gender, and professional registration numbers (GDC or IDC)
  • Practice name, address, and qualifications
  • Clinical experience and training history
  • Emergency contact details
  • Payment and billing information

B. Information collected automatically:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages you visit on our website and how you interact with them (via cookies and analytics)

3. How We Use Your Information

We use your personal data to:

  • Process your course registration and payments
  • Verify professional eligibility (e.g., GDC/IDC registration)
  • Provide course information, updates, and materials
  • Arrange mentoring sessions and patient case planning
  • Respond to enquiries or feedback
  • Maintain attendance, CPD, and certification records
  • Comply with legal, regulatory, and insurance obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: To deliver the course and related services you have requested
  • Legal obligation: To comply with regulatory requirements
  • Consent: For sending optional marketing communications (you can withdraw consent at any time)
  • Legitimate interest: For managing our business operations and improving our services

5. How We Share Your Information

We will never sell your data. We may share it with:

  • Our course tutors, mentors, and administrative staff (for course delivery)
  • Accrediting bodies such as EduQual (for certification)
  • Professional indemnity providers (where relevant)
  • Service providers who host our website or process payments (under strict confidentiality)
  • Regulators or legal authorities where required by law

6. Data Retention

We keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.
For most delegate records, this is 7 years from the date of course completion.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (in certain circumstances)
  • Restrict processing of your data
  • Object to processing for direct marketing
  • Request data portability
  • Withdraw consent at any time where processing is based on consent
  • To exercise your rights, contact us at jagimplanttrainingacademy@gmail.com.

8. Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, alteration, or disclosure.

Cookies Policy

A. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us improve your experience and analyse how our site is used.

B. Types of Cookies We Use:

  • Essential Cookies: Necessary for site functionality (e.g., page navigation, secure login).
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Functional Cookies: Remember your preferences (e.g., language settings).
  • Marketing Cookies: Track activity for relevant advertising (only if consented).

C. Managing Cookies:

You can control cookies through your browser settings, including blocking or deleting them. Please note that disabling cookies may affect the functionality of our site.

D. Third-Party Cookies:

Some cookies are placed by third-party services we use, such as embedded videos, payment processors, or analytics providers.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

  • Email: jagimplanttrainingacademy@gmail.com
  • Postal Address: 9A Newry Road
    Banbridge
    County Down
    BT32 3HF